: Ensure your phone is within 3 feet (1 meter) of the scale during the sync process and that there are no other active Bluetooth devices (like smartwatches or headphones) interfering nearby.
: Ensure you are running the newest software version downloaded via the iOS App Store or Google Play Store, then restart your smartphone. tanita scale error 7 new
Move the scale to .
Ensure you are placing your heels on the rear electrodes and the front of your feet on the front electrodes. You need solid contact on both metal strips. : Ensure your phone is within 3 feet
| | Don't | |--------|------------| | Use on hard, level surfaces | Use on carpet, rugs, or foam mats | | Stand still for 10 seconds | Shift weight or talk during measurement | | Measure at the same time daily | Measure after exercise or a large meal | | Wipe electrodes with alcohol weekly | Apply lotion immediately before stepping on | | Replace batteries every 6-8 months | Mix old and new batteries | Ensure you are placing your heels on the
: Remove all batteries for at least 15 seconds to clear the scale's temporary memory. Use this time to wipe the battery terminals with a clean, dry cloth to ensure a perfect contact.