Always check with your local operator or manager for specific, localized interpretations of the handbook rules.
: Employees typically receive free drinks during their shifts.
But uniquely, the handbook implements a "Stack Check." At the top of every hour, the shift lead counts the till from the of the bill stack down. If you are caught "lazy counting" (smooshing bills together), you get a write-up. dutch bros employee handbook top
: While DutchWear is required, personal expression through dyed hair, bangs, tattoos (if appropriate), and piercings is generally permitted. Grooming & Hygiene
Whether you are a new hire preparing for your first shift or an aspiring Broista wanting to ace your interview, understanding these core policies is essential. Here is a comprehensive breakdown of the top rules, culture expectations, and perks outlined in the Dutch Bros employee playbook. 1. The Core Philosophy: Speed, Quality, and Service Always check with your local operator or manager
Dutch Bros employee handbook , often referred to as the or the " Field Guide
Broistas operate in tight physical spaces. Clear verbal call-outs, a helpful attitude, and a lack of ego are required to keep the stand operating smoothly. If you are caught "lazy counting" (smooshing bills
Because Broistas work closely with hot liquids and machinery, safety dictates the style choices:
If you want to explore specific sections further, let me know if you need information on the , details about employee benefits , or the specific recipe frameworks used during training. Share public link
The Dutch Bros employee handbook, often complemented by the centers on a people-first culture where "speed, quality, and service" are non-negotiable. The following guide outlines the top policies and perks for "Broistas" and staff. 1. Appearance & Dress Code
: Employees are empowered with the discretion to provide complimentary drinks for special occasions (like birthdays) or to resolve negative experiences, turning a "frown upside down". Customer-First Mentality