The PS4’s IP address might have changed, causing a mismatch with the setting in the PC client.

The is a frustrating but solvable problem. In 9 out of 10 cases, simply disabling HDCP in your PS4 settings resolves the issue instantly. If not, the problem usually lies in USB bandwidth, corrupted remote play cache, or outdated capture card firmware.

Before diving into complex solutions, let's start with the quick and easy fixes that often resolve the issue instantly.

The symptoms of the DPI Get Info Error on PS4 Link can vary depending on the specific cause of the issue. Some common symptoms include:

In the same network setup menu, look for MTU Settings .

First, let's break down what this error message actually means. "DPI" in this context stands for , a tool used on a PC to send game files (PKGs) directly to a PS4 console. The "PS4 link" refers to the connection between the PC running DPI and the PS4.

The PlayStation 4 uses to prevent recording of copyrighted content (like Netflix or Blu-ray discs). When HDCP is enabled, your PC or capture card receives an encrypted signal. If the secondary device cannot decrypt this signal, the PS4 throws a "Get Info Error" because it cannot verify the receiving hardware is compliant.

Updating your PS4 system software can often resolve the DPI Get Info Error. To update your PS4 system software:

Navigate to Settings > System Software Update and install any pending updates.

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