generally include:
: Clears the 5B00 error after you clean or replace the physical ink pads.
If you meant that the service tool prompts you to prepare paper — that suggests you are already trying to run it. The tool likely wants plain paper loaded for a test print or alignment after a reset. Load plain A4/Letter paper in the main tray.
The function you selected is not supported by your specific printer model.
The green power LED will flash for a few seconds and then stay lit solidly. If the light stays solid green, your printer is successfully in Service Mode. Step 3: "Installation" and Launching V5610
Complete Guide to Downloading and Using Canon Service Tool V5610
Keep holding the Power button, then release the Stop button.
Could you clarify:
You cannot use Wi-Fi or ethernet network connections. The printer must be linked to your PC using a standard high-speed USB cable.