Perform deep cleaning beyond standard user-level cleaning.
⚠️ Because these files are not signed by Canon, many antivirus programs (including Windows Defender) will flag them as riskware. To avoid virus infection, it is highly recommended to disable your antivirus temporarily before extracting and running the tool.
A small popup message reading "A function was finished" should appear. Click OK.
The green Power LED will blink for a few seconds and then stay solidly lit. Your computer may display a "Found New Hardware" popup. Your printer is now ready. Step 2: Running the Canon Service Tool V3900 canon service tool v3900 download top
Note: For newer printers, higher versions of the Service Tool (like v4905, v5103) may be required. How to Find a Safe Canon Service Tool V3900 Download
Release the . The green light should blink and then stay solid. Step 2: Run Service Tool V3900 Open the downloaded ServiceTool_V3900.exe . Connect your printer via USB.
The service tool cannot communicate with a standard printer until the device is manually placed into . This typically involves a specific sequence of button presses: Turn off the printer but keep the power cable connected. Perform deep cleaning beyond standard user-level cleaning
Click the button at the top of the Main tab to print out a diagnostic sheet confirming the counter reads D=000.0 (which means 0%). Close the Canon Service Tool software.
: Using the wrong version of the Service Tool or failing to enter Service Mode correctly can "brick" the printer's logic board, rendering it permanently unusable.
: MG2120, MG3140, MG4140, MG5240, MG5340, MG6140, MG8240, and MG3500 series. PIXMA iP/iX Series : iP2700, iP4800, iP7240, iX6500 series. PIXMA MP Series : MP230, MP280, MP490. How to Use the Service Tool To use the tool, the printer must first be in Service Mode . The general procedure for MG and iP series is: Enter Service Mode Turn off the printer but leave it plugged in. Connect the printer to your PC via (wireless won't work for this tool). button (red triangle) and then hold the While holding Power, release Resume and then press Resume (or 6 times for some MG models). A small popup message reading "A function was
The green power light should flash for a few seconds and then . If the light stays solid green, your printer is successfully in Service Mode. If the light flashes orange or blinks continuously, turn the printer off and restart Step 1. Step 2: Run the v3900 Software Extract the downloaded archive on your Windows PC.
Once your printer is in Service Mode and your PC recognizes it as a generic device, you can use the utility.
The software will only function if the printer is first placed into Service Mode