This indicates a hardware error or a completely drained battery. Let the phone charge via a wall outlet for 30 minutes before retrying.
This is the core procedure. Read each step twice before executing. blackberry q10 autoloader 1032 download install
Go to Settings > About > General to confirm the OS is now 10.3.2. ❓ Troubleshooting This indicates a hardware error or a completely
Flashing an autoloader completely wipes your device. You must prepare properly to avoid permanently locking or bricking your phone. Read each step twice before executing
If BlackBerry Protect (Anti-Theft) is enabled, turn it off under Settings > BlackBerry Protect before flashing. If you do not disable it, the phone will lock you out after the reboot unless you remember your original BlackBerry ID credentials.
Even though you must close the software during the flash, having BlackBerry Link installed ensures your computer has the necessary drivers to recognize the Q10 in "Bootrom" mode.
The LED on the device will turn green, and the computer will show progress percentages. Do not disconnect the phone during this time.