Even with proper setup, you may encounter occasional issues. Here are solutions to the most common problems.
Before downloading, determine which version of the CrossChex software ecosystem best fits your business infrastructure. CrossChex Cloud (Recommended)
If you prefer a web-based, no-installation infrastructure, you can register and connect your device through the Anviz CrossChex Cloud Portal.
Ensure the communication password in the software matches the password set on the device (default is 0 ). Troubleshooting Common Download and Connection Issues anviz w1 pro software download link
: For a "no-server" setup, the device can be linked to CrossChex Cloud , allowing you to check records remotely via a mobile device .
If you encounter any issues during the download or installation process, here are some troubleshooting tips:
The Anviz W1 Pro is a widely used color screen fingerprint and RFID time attendance terminal designed for small and medium businesses. To manage this device effectively, you need the correct software to collect attendance data, manage employee shifts, and generate payroll reports. Even with proper setup, you may encounter occasional issues
Anviz Global Support: +86 512 8885 1666 (Ext. 829) or global@anviz.com.
The primary software for the is CrossChex (Anviz’s all-in-one time attendance & access control software).
Warning: Always avoid downloading management software from third-party blogs or unverified file-sharing sites to protect your company network and employee biometric data from malware. CrossChex Cloud (Recommended) If you prefer a web-based,
The core PC-based software for managing attendance and access control locally. Available on the Anviz Global Software page CrossChex Cloud:
The Anviz W1 Pro software download link is as follows: